Terms of Use - Family Sun Vacation

Anna Pras
904-347-5442 call/text
1093 A1A Beach Blvd. #222 - St. Augustine, Florida 32080 - Office: 904.347.5442
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Family Sun Vacations
Booking Policies and Guest Agreement
Deposit due with signed agreement: $ 275.00
           Returned checks: All checks returned for insufficient funds are subject to a $35 service charge per occurrence.
Short-Term Stays (Less than 28 nights):
           1. Within two days of the receipt of the invoice and electronic rental agreement, a $275 reservation deposit is due to hold your reservation (this deposit will count towards the balance owed, this is NOT a refundable damage deposit, this is $275 towards your total owed to hold your reservation).
           2. The remaining balance of the agreed upon payment is due 45 days prior to check in. If check in date is sooner than 45 days, the entire balance is due immediately.
Long-Term Stays (28 nights or longer):
           1. Within two days of the receipt of the invoice and electronic rental agreement, a $500 reservation deposit is due to hold your reservation (this deposit will count towards the balance owed, this is NOT a refundable damage deposit, this is $500 towards your total owed to hold your reservation).
           2. The remaining balance will be due 2 months before check in.

CHECK-IN AND CHECK-OUT:  The check-in time is 4:00 PM. The check-out time is 10:00 AM.  Tenant will be charged for an additional day’s rent if not checked out by 10:00 AM.  All early check-ins and late check-outs must be arranged in writing with Management in advance and may require additional charges.

CANCELLATION:  We require 45 days cancellation notice in writing prior to the check-in date in a short-term stay (short term stay is less than 28 nights) or more than 60 days from the arrival date of a long-term stay (long term stay is 28 nights or more). If given 45/60 days or more notice, then initial payment less reservation fee will be refunded.  If less than a 45/60 day notice is given, 100% of the amount due will be forfeited.  Management reserves the right to cancel this agreement with a 60 day notice provided to the guest.  If a cancellation does occur on behalf of management, all monies shall be returned to guest.

No refunds will be given for storms that alter your plans. We encourage you to purchase travel insurance as unforeseen events beyond your or our control can affect travel plans prior to or after your arrival. Please make sure to thoroughly read through any insurance policy to make sure it will cover you and the reasons you may need to cancel.

PROCESSING FEE: This is a standard processing fee that helps cover administrative costs.

CLEANING FEE: Cleaning fee covers normal wear and tear and laundry. Excessive cleaning and laundry may result in additional cleaning fees.

TAXES:  Taxes are collected by the state and county. State taxes are 6.5% and local taxes are 4%— thus we are required to collect 10.5% taxes on the total amount.
           Occasionally changes are made to tax rates and cleaning fees. These are beyond our control and are passed along to renters. Rental rates may change but rates quoted when the dwelling is booked will be honored unless the quote was in error.

VACATION RENTAL DAMAGE PROTECTION: All Guests are required to purchase Vacation Rental Damage Protection designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. Not to exceed the amount of $300.00 in coverage. A valid credit card number is required to be used in the event the $300 amount is exceeded in damages, as well as to cover expenses not included in the damage protection. The guest shall be responsible for all damages or alterations caused by the guest's intentional negligence and that of any occupant or visitor during the specified rental period. Should any damages or alterations be noted upon inspection after the guest's departure, the guest agrees to pay for all costs of repair. Guest authorizes the credit card on file to be charged. If the charges or damages exceed the guest’s credit limit, the guest will pay the difference immediately. We will notify Guest of any Costs accrued not covered by Damage Protection Fee in writing.

GUEST AGES:  The Guest signing this agreement must be at least 25 years of age. At least one guest that is over 25 years of age must be a guest in the condo for the entire stay and will be held responsible for all other parties and/or guests of the Guest for compliance with this Agreement, with listed policies, ordinances, rules and regulations and for any losses incurred by owner of the rented property and any damages to the property or furnishings.

GUEST GENERAL DUTIES:  Guest will maintain the property in good and clean condition and will use the property in a carful and lawful manner and not exceed the maximum number of guests as specified in the property description.  Additional guests will result in an immediate termination of this rental agreement and forfeiture of all rental fees.  Guest will, on arrival, examine the property and will immediately report any damage discovered or any equipment not in operating condition.  Guest will pay for any damage to the property, including, without limitation, any necessary or appropriate maintenance and/or repairs required because of guest’s damage.  Guest is responsible for securing the property, including windows and doors.  Guest will be responsible for any losses due to guest’s failure to properly secure the property.  Guest will leave the property in good condition (less ordinary wear and tear) as received by guest upon guest’s arrival.

REPAIRS:  All repairs and maintenance problems should be referred to the Agent.  Air conditioners, TVs, and other appliances will occasionally malfunction and cannot be guaranteed to perform.  Management guarantees that repairs will be done as soon as possible during normal business hours.
There will be no refunds for furnishings or early departure due to breakdown of air conditioner, heater, appliances, etc., if breakdown is due to weather and/or other conditions over which Management has no control.

ENTRY OF PREMISES:  For maintenance or emergency purposes, a reservations management employee or contractor may need to enter the premises. Reservations Manager or Reservations Manager’s representative may enter the premises during reasonable daylight hours without securing prior permission from Guest, but shall give Guest notice of such entry immediately prior if possible and immediately thereafter. In any emergency, Owner or Owner’s servicing agents may enter the premises at any time without permission of Guest for the purposes of making repairs to alleviate such emergency.

NO SMOKING:  No smoking is allowed inside the house.  Any evidence of smoking in the unit will result in an additional $750.00 cleaning fee related to cleaning up smoke related damage to the property will be charged to the Tenant.

PARKING:  Tenant agrees that no parking is allowed except for the area designated for parking.  Any damage to lawns or landscape will be charged to Tenant.  Tenant is not to repair or disassemble vehicles on the Premises.  Any illegally parked cars are subject to towing; any applicable fines/towing fees are the sole responsibility of the vehicle owner.  Parking passes are located inside the unit, if necessary.  Renters must display parking pass on vehicle at all times.  Failure to displace may result in towing of vehicle at renter’s expense.  Leave the parking pass inside the unit upon departure, $50.00 fee for lost parking passes.

GUESTS/PARTIES/NOISE:  House parties are strictly prohibited.  The Tenant must supervise any guests while on the Premises.  Tenant and their guests agree not to violate the quiet enjoyment of the surrounding neighbors and to respect their privacy and property.  Tenant and their guests must abide by the rules and regulations set forth by Management and the HOA.  Tenant shall obtain pre-approval for any guest not listed in this Agreement.  Guest shall be responsible for any HOA fines due to violation of rules and regulations.

LOST KEYS/REMOTES/PARKING PASSES: A fee of $50 will apply to each set of keys, garage remote, and parking pass not returned by the renter.

ATTORNEY’S FEES:  If Management employs an attorney to enforce the terms and conditions of this Agreement, Tenant shall be responsible for all costs and reasonable attorney’s fees incurred by the Agent whether or not suit is filed.  Both Agent and Tenant waive the right to demand a jury trial concerning any litigation between Agent and Tenant.

INDEMNIFICATION:  Tenant agrees to reimburse Agent upon demand for the cost of repairs or service caused by the negligence or improper use by Tenant, their family, or guests.  Tenant will indemnify and hold harmless Agent from all losses, damages, liabilities, and expenses which can be claimed against Agent for any injuries or damages to person or property caused by the acts, omissions, neglect, or fault of the Tenant, their family, or guests or arising from Tenant’s failure to comply with any applicable laws, statutes, ordinances, or regulations.

VOLUNTARY EVICTION NOTICE:  The Guest and all parties with the Guest will be subject to immediate eviction from the Property if the Guest or parties of the guest violate any terms of this Agreement, including but not limited to, violation of the occupancy limits, pet provision, smoking, possession of illegal substances, noise ordinance or parking. In the event of eviction from the Property, the Guest shall forfeit all amounts paid and there will be no refund of money.
This Agreement is taken in full compliance with federal, state and local Fair Housing Laws, without regard to race, color, religion, sex, country of origin, handicap or familial status.
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1093 A1A Beach Blvd #222 ~ St. Augustine, FL 32080
Text or call Office Mobile: 904.347.5442
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